Our FAQs

Can I arrange to have my Ltl Bx delivered on an exact date?

At the moment we can’t guarantee delivery on a specific date. We do offer a number of delivery options, select the one that works best for your occasion. With Covid in the mix right now, we do suggest you ship early! See our delivery and returns policy for more info.

I need to change my order shipping address

For address changes, please contact orders@ltlbx.com immediately with your order number and the changes needed. If the order hasn’t been processed yet we’ll do everything we can to accommodate the change.

How do I return a Ltl BX?
I need to cancel my order

For order cancellations, please contact orders@ltlbx.com immediately with your order number. If the order hasn’t been processed yet we’ll do everything we can to accommodate the change.

Can I order more than one Ltl Bx for delivery to different addresses?

At the moment each order on www.LtlBx.com is for one Ltl Bx and one delivery address.

If you are ordering multiple boxes on behalf of a company please contact us directly to discuss your requirements.